When a student is in dire need of emotional support, caring adults in the school can make a difference. This essential resource helps practitioners prepare all school personnel to respond sensitively and effectively to children and adolescents in crisis. Packed with user-friendly features--including over 50 reproducible tools--the book provides crucial guidance for helping students cope with such stressful circumstances as bullying, abuse, parental divorce, chronic illness, depression, loss, and more. The emphasis is on giving teachers and staff basic crisis intervention skills: how to react, what to say, and what to do to create a safe and supportive environment. In a large-size format with lay-flat binding to facilitate photocopying, the volume's utility is enhanced by many specific training ideas and activities.